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  #1  
Old 03-31-2017, 12:52 PM
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Mary Pat Campbell
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Default Reduced Operational Risk by Pointing at Things

http://www.atlasobscura.com/articles...eid=b680287046

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Why Japan’s Rail Workers Can’t Stop Pointing at Things
A seemingly silly gesture is done for the sake of safety.

It is hard to miss when taking the train in Tokyo. White-gloved employees in crisp uniforms pointing smartly down the platform and calling out—seemingly to no one—as trains glide in and out of the station. Onboard is much the same, with drivers and conductors performing almost ritual-like movements as they tend to an array of dials, buttons and screens


Japan’s rail system has a well-deserved reputation for being among the very best in the world. An extensive network of tracks moving an estimated 12 billion passengers each year with an on-time performance measured in the seconds makes Japanese rail a precise, highly reliable transportation marvel.

Train conductors, drivers and station staff play an important role in the safe and efficient operation of the lines; a key aspect of which is the variety of physical gestures and vocal calls that they perform while undertaking their duties. While these might strike visitors as silly, the movements and shouts are a Japanese-innovated industrial safety method known as pointing-and-calling; a system that reduces workplace errors by up to 85 percent.

Known in Japanese as shisa kanko, pointing-and-calling works on the principle of associating one’s tasks with physical movements and vocalizations to prevent errors by “raising the consciousness levels of workers”—according to the National Institute of Occupational Safety and Health, Japan. Rather than rely on a worker’s eyes or habit alone, each step in a given task is reinforced physically and audibly to ensure the step is both complete and accurate.



...now I'm trying to think of a way to apply this to spreadsheets....

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A notable exception is New York City’s MTA subway system, whose conductors have used a modified point-only system since 1996 after then Chief Transportation Officer Nathaniel Ford was fascinated by the point-and-call system during a business trip to Japan. In the MTA’s case, conductors point to a fixed black-and-white “zebra board” to confirm a stopped train is correctly located along the platform.

According to MTA spokeswoman Amanda Kwan, conductors were quick to adapt to the new system, and within two years of implementation, incidents of incorrectly berthed subways fell 57 percent.

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Old 04-05-2017, 09:36 PM
nonlnear nonlnear is offline
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Originally Posted by campbell View Post
http://www.atlasobscura.com/articles...eid=b680287046



...now I'm trying to think of a way to apply this to spreadsheets....
rand() is jazzhands.
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Old 04-05-2017, 09:57 PM
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My guess is that the pointing is just a way of reminding people of their checklists. And I think checklists could be very valuable (if difficult to develop) for spreadsheets. JMO of course.
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Old 04-06-2017, 06:40 AM
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A general checklist that applies to all spreadsheets, obviously.

But I have developed checklists for critical spreadsheets.

I haven't found the need to point at the screen, though. I just go down the list (which is in the spreadsheet itself) and check them off one by one.
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Old 04-06-2017, 01:41 PM
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rand() is jazzhands.
well done!
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