Originally Posted by Coffee Coffee
How is water getting inside your house in the first place.
Oh and maybe get a small generator, if this ends up being a real problem they can't fix
Where is the pump? Is it inside a pump tank (attached to a septic tank)? If so, then have you been getting a lot of rain recently?
Those tanks are normally 1,000 gallon tanks, if not larger, and if that is where the pump is, then it would take quite a while with no electricity for the tank to fill up and start overflowing again...
IMO, they should have caught this before the damage was caused... we had calls all the time during rainy seasons from builders wanting us to hook temp power up to pumps to prevent overflow on construction sites...
Also, a lot of pump systems come with regular plugs on the end of the cords because it has become practically standard to have a small power box sitting either above ground or inside a tank cap of some sort, and it is much easier to install/test/replace a pump that you can just plug into an outlet... that means that if someone would have had the foresight to run an extension cord to your tank you could have avoided this whole incident