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    I didn’t get an email, but got a response to the email I sent them in which I was told that I did get an email (not in inbox, spam folder, anywhere).

    Called and was told they’ll be actually opening Pearson up for Dec 9-31 “in the next 1-2 days”. But…what is that going to do? Ok, they canceled my appointment on the 7th because cases are skyrocketing. Do we really think the 9th, the 15th, the 30th will be better?

    This is a non-solution. And still garbage communication. I only got that information because I called and it’s incomplete at best.

    I did ask “what if they cancel all December appointments” and was told basically “you’ll get an email”.